Privacy Policy

Protection of personal data according to the LOPD (Data Protection Act)

CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L., in application of the current regulations on the protection of personal data, informs you that the personal data collected through the forms on the website: www.metropolitanhouse.com, are included in the specific automated files of users of the services of CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L.

The purpose of the collection and automated processing of personal data is to maintain a commercial relationship and to carry out tasks related to information, training, advice and other activities related to CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L.

These data will only be transferred to those entities that are necessary for complying with the aforementioned purpose.

CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognised in the aforementioned Regulation (EU). These rights can be exercised by the user by sending an email to: ruben@metropolitanhouse.com or at the address: Anglesola, 6, planta baja, C.P. 08014 – Barcelona (Barcelona).

The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, notifying CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. of any changes.

Purpose of processing personal data:

For what purposes will we process your personal data?

At CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L., we will process your personal data collected through the website: www.metropolitanhouse.com, for the following purposes:

1. In the event of contracting the goods and services offered through www.metropolitanhouse.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.

2. Sending information requested through the forms available at www.metropolitanhouse.com.

3. To send newsletters, as well as commercial communications of promotions and/or advertising of www.metropolitanhouse.com and the sector.

We remind you that you may object to the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above.

The fields in these registers must be filled in, and it is impossible to carry out the purposes expressed if these data are not provided.

How long will the personal data collected be kept?

The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided.

Legal standing:

The processing of your data is carried out on the following legal bases that legitimise it:

1. The request for information and/or the contracting of the services of CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L., whose terms and conditions will be made available to you in any case, prior to any eventual contracting.

2. Free, specific, informed and unequivocal consent, insofar as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.

If you do not provide us with your details, or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it impossible for us to provide you with the information requested or to carry out the contracting of the services.

Recipients:

The data will not be communicated to any third party outside CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L., unless there is a legal obligation to do so.

Data collected by users of the services.

In the cases in which the user includes files with personal data in the shared hosting servers, CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. is not responsible for the non-compliance by the user of the GDPR.

Data retention in compliance with the LSSI.

CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of these data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or to the Ministry that requires it.

The communication of data to the State Forces and Corps will be made in accordance with the provisions of the regulations on the protection of personal data.

Intellectual property rights www.metropolitanhouse.com

CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website www.metropolitanhouse.com and the services offered therein, as well as the programmes necessary for their implementation and related information.

The reproduction, publication and/or any other than strictly private use of the contents, in whole or in part, of the website www.metropolitanhouse.com is not permitted without prior written consent.

Software intellectual property

The user must respect third party programmes made available by CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L., even if they are free and/or publicly available.

CLUB RESICLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. has the necessary exploitation and intellectual property rights to the software.

The user does not acquire any rights or licences for the contracted service, for the software necessary for the provision of the service, nor for the technical information for monitoring the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only for the duration of the contracted services.

For any action that exceeds the fulfilment of the contract, the user will need written authorisation from CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L., and the user is forbidden to access, modify, view the configuration, structure and files of the servers owned by CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L., assuming the civil and criminal responsibility derived from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of hosted content

The use contrary to the legislation on intellectual property of the services provided by CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. and, in particular, of:

• Use that is contrary to Spanish law or infringes the rights of third parties.

• The publication or transmission of any content which, in the opinion of CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.

• Cracks, software serial numbers or any other content that infringes the intellectual property rights of third parties.

• The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

• The use of the domain’s mail server and e-mail addresses for sending unsolicited bulk e-mail.

The user bears full responsibility for the content of his website, transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and protection of minors.

The user is responsible for compliance with the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. for the expenses generated by the imputation of CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. in any cause whose responsibility is attributable to the user, including legal defence fees and expenses, even in the case of a non-final judicial decision.

Protection of hosted data

CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. makes backup copies of the contents hosted on its servers, however it accepts no responsibility for the loss or accidental deletion of the data by the users. Similarly, it does not guarantee the full restoration of data deleted by users, as such data may have been deleted and/or modified during the period of time since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents conserved in the backup copies made by CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L.

Commercial communications

Under the LSSI. CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. will not send advertising or promotional communications by e-mail or any other equivalent means of electronic communication that have not been previously requested or expressly authorised by the recipients of the same.

In the case of users with whom there is a previous contractual relationship, CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. is authorised to send commercial communications referring to products or services of CLUB RESIDENCIAL METROPOLITAN HOUSE, S.L. which are similar to those which were initially contracted by the client.

In any case, the user, after proving his or her identity, may request that no further commercial information be sent to him or her through the Customer Service channels.